Training, Learning and Development Blog

SME Interviews with Ed Lugo and Ted Fuentes of ARG and Indresh Chauhan of Sify, Part 1

Today, we interview Ed Lugo, an ARG executive advisor. Ed is someone with decades of experience in manufacturing, automation, and aerospace. Along with his manufacturing expertise, Ed brings to the table experiences and practices in the areas of workforce training and process improvement. You can read his detailed bio and about his company at the

14 Learning and Development Lessons from Stranger Things

Stranger Things, Netflix’s hit series, taps into our inner nerd, our 80’s fan, and educates us on education. Just wrapping its second season, here are some L&D lessons to be learned…. Lesson 1:  See things ‘Upside Down’ Sometimes we all need to change our perception of what we deem as reality, because there’s an ‘Upside

Having Logistics and Infrastructure in Place Ensures a Smooth Transition to Day 1

Previously, I spoke about how supporting deliverables, such as organizational change management (OCM), training, and hands-on activities are pivotal for successful project implementation. I also touched on how if they aren’t delivered correctly in a timely manner, they hold little value for the intended audience. It’s like preparing a three-course meal for guests at home

What are the Benefits of Experiential Training for New Applications?

Earlier, I wrote about creating application-based real-life scenarios for hands-on practice for the end users as part of their training program. Let me list out some of the benefits that the end users and the organization are bound to realize due to these use cases or scenarios being available as part of the training. The

Practice Makes Perfect: Ensuring End-Users Master New Applications by Day 1

As your organization is migrating to a new application, you’ve planned to train your employees, the end-users, on using this application – no doubt a wise decision! Training undoubtedly educates users about the application’s interface, its different modules and uses, and the new workflows to be followed. Unfortunately, merely imparting information about the application as

The Symbiosis of Training Development and Organizational Change Management

Training development is symbiotic with OCM when analyzing the stakeholders, audience (end users) profile, and the existing processes and applications in the organization’s ecosystem that the current users work with. Once the Instructional Designers developing the training analyze and gather the requirements, they identify the terminal objectives and performance outcomes of the training. The Instructional

Including Application-based “Use Cases” or “Real-Life Scenarios” as Part of Training for Day 1 Readiness

In a previous article, I highlighted how important it is for the end-users to receive adequate hands on experience with the new application before the Go-Live date. But the question arises – how do they go about getting that much-needed practice? Will the theoretical training sessions be good enough for them to feel independent and

Considering The Human Factor in the Failure of Enterprise Software Projects

Enterprise software projects can fail for many different reasons. Whether the reasons are budget, time, business disruptions or abandonment, studies done across different countries over the past 15 years show that nearly all of those reasons can be tied back to human factors. The likelihood of success is directly correlated to how prepared you are,

The “Road Trip” to successful IT projects

The “Road Trip” to successful IT projects relies on having all the resources in place. This means that the car, the map and directions are taken care of even before you set out on the road. This is the metaphor used by the article below, “More than half of IT projects still failing.” Here, the

Standing on the Shoulders of Giants: A Visionary Blended Learning Platform to Reinforce Proactive Behaviors for A Global Media Giant.

Hybrid, mixed-mode courses combine the benefits of traditional classroom learning with integrated eLearning content. Its benefits include blending teaching methods that combine online digital media with traditional classroom methods, making the best use of the physical presence of both teacher and learner. Our implementation for a global media company has helped learners achieve a greater

What if your Logistics and Infrastructure aren’t Day-1 Ready?

Regular communications with stakeholders, stakeholder analysis, training communications, training the end users, and facilitating for their hands-on practice are all important towards making people Day-1 Ready. You may have budgeted for and implemented all supporting activities that I listed in my previous articles (OCM, training, hands on activities, training environment set up). However, these supporting

The Cure to the Biggest Organizational Pain When Facing Change

OK, so at this point you must be wondering what the cure to the biggest pain is, which an organization faces when undergoing significant change. The pain that I’m talking about, is ‘making people day-1 ready‘; and the cure can be applied universally—not just for organizational change but for any people-related issues that occur in organizations—and

Are Your Application End-Users not Prepared for Day 1? Here are the Risks…

So, with the upcoming application migration in mind, you decide to include the Organizational Change Management (OCM) process as part of the project implementation tasks. You realize that the OCM process will play a critical role, especially when it comes to communicating with stakeholders regarding the project scope and outcomes. But, have you thought of

Benefits of Organizational Change Management for Day-1 Readiness

In my earlier article, I spoke of setting up an Organizational Change Management (OCM) process as an essential part of application migration and implementation projects. OCM helps bring about smooth transitions and change in the work culture and environment. Its main goal, among others, is to reduce resistance to change and bring everyone involved on

Organizational Change Management during Project Implementation

Sometimes during a project implementation, various important aspects of the project may get overlooked or may not be given due attention. The application implementation team in an organization would work diligently to ensure that the Go-Live date is met, but they may miss out on some critical tasks that should be performed in parallel with

Avoid the Common Pitfalls of Enterprise Technology Before the Go-Live Date

Imagine that in your organization, an application migration is underway and the Go-Live date is approaching. But there has been little-to-no formal communication with the end-users about this upcoming change! Your workforce is only learning through the grapevine about the new application environment. So naturally they’re confused about their role going forward. They’re not sure

Make it or Break It: 8 Questions to Determine if Your Team is Day 1 Ready for its New IT Project

Consider this scenario: Your organization is coping with great operational change. As part of a process-optimization drive, your entire organization is in overhaul and overdrive. It’s adopting new processes and workflows. It’s migrating to a new enterprise-wide application from multiple versions used previously, as part of day-to-day operations. The Go-Live date has been identified and

4 Dimensions to Avoid the ‘Black Swan’ of New IT Projects

50% of new and large IT implementations fail, massively blowing their budgets, according to a 2012 McKinsey-Oxford study. While large IT projects are becoming pivotal to the success of organizations, tech projects are not only getting larger, and touching virtually every part of the organization, but they’re also posing risks to the very existence of

A Responsive Philosophy to eLearning Platforms

If your mobile training is not already responsive, you may soon be playing catch-up, because the next big thing is already right around the corner. There is a large impetus to create responsive mLearning platforms to deliver training, undoubtedly because of its accessibility and the fact that technologies have become an integrated part of our

Responsive eLearning Design and Development

Responsive Design: How it all began In 2012, Google released a report on the emerging use of multiple devices, which stated that 90% of our daily media interactions are screen-based, with our online time primarily spread between four devices—television, desktop PCs/laptops, tablets, and Smartphones. Computing trends are changing at a breakneck speed. A report by

Key Benefits of 3D Interactive Apps for Retail and Merchandising

We’ve touched on how the Manufacturing and Healthcare industries benefit from 3D Interactive Apps to build the right training for employees, and ultimately the right business value for companies. Many industries reap the benefits 3D offers from 3D Modeling, Content & Simulation, Social & Collaborative opportunities and Information Intelligence. Here we highlight key benefits for

5 Training Pains for Growing Companies and How to Solve Them with 3D Interactive Apps

Training managers, we feel your pain! Below we lay out 5 training pains for growing companies and how to solve them with 3D interactive apps: New Age, New Learners: 3D appeals to new-age learners. Courses and demos can integrate interactive videos, diagrams, infographics, and PDFs in 3D. Interaction with objects and surroundings can even be

7 Reasons Blended Learning Works for Today’s iGeneration

Our lives have been reshaped by the pervasive adoption of mobile devices and it is clear ‘digital immigrants’ and ‘digital natives’ have reaped the many benefits that smart technology offers. Here are 7 reasons why blended learning works for today’s new workforce: They learn differently.  Exposure to our interactive, rapid-response, multi-media environment has altered the brain

An Instructional Designer’s Approach to Holistic Blended Learning

“As an instructional designer, I’m a big fan of Blended Learning because various content types provide for more holistic and enriched ongoing learning. In the design of engaging learning solutions, the blended approach improves the overall learning experience for continuous learning via diverse mediums. As an innovative concept, Blended Learning is the tool that allows us

Infographic on The Blended Learning Matrix

“There are different technologies to learn from, multiple opportunities to learn through different mediums depending on situation and needs. In today’s workforce we like to learn with different mediums. The objective of an integrated blended learning approach is to provide learning using multi-modal and multi-faceted learning experiences that make training effective and engaging for learners.

‘The Only Guide You’ll Need to Finding the Perfect eLearning Partner.’

The Only Guide You’ll Need to Find the Perfect eLearning Partner As you’re running the training for your business, you receive an ambitious requirement way that drives you to seek out a training partner. Perhaps it is a compliance requirement that needs the global workforce of several thousand to complete a certification in 6 months.