Simplifying monitoring and management through industry-leading tools, processes, and integrated skillsets
The need to leverage multiple network service providers, the distributed nature of application hosting and end-users, the move away from on-premise setups to co-located data centers/ public clouds, and the rise in consumption of applications on SaaS models have increased the complexity of the overall network architecture.
Sify simplifies the complexities of monitoring and management of the network with its robust global Network Operations Center (NOC) services. Sify manages the customers’ as-is, end-to-end network architecture, providing 24X7 monitoring of links, undertaking incident management, and ensuring unified enterprise-grade SLA management across multiple service provider networks.
Highlights
Connectivity-centric to app-centric
Discover, understand needs and manage performance
Cloud enablement
Facilitate & manage performance
Difficult to simplified operations
Automation, programmability, consolidation and agility
Inflexible to flexible
Hybrid WAN, topologies, physical / virtual convergence
Visibility & analytics
Behaviours, trends, and feedback loops
Security
Cloud perimeter branch and user security
Managed services to drive efficiencies, lead engagements through insights and value beyond cost economics
Key services
Captive on-prem NOC
Dedicated resources for customer NOC operations within Sify GNOC and dedicated on-premises NOC setup for customers
Shared NOC
Proactive network monitoring & reporting (PNMR) and Proactive network monitoring & management (PNMM)
Hybrid NOC
Shared global NOC backed by minimal on-premises resources
Components of NOC Services
Engagement models
Network Operations Outsourcing
- Operations transition from existing managed services provider to Sify
- Advanced NOC services
- SLA management
- Vendor management
- AMC management
Network Consolidation & Operations Outsourcing
- Network study & assessment
- Service provider consolidation (including Sify’s participation)
- Performance management and optimization
- CPE management (with or without AMC)
Network Transformation & Operations
- Network redesign / reengineering
- Software-defined network deployment
Why customers choose Sify
Industry experience
We are highly experienced in running complex mission-critical networks for over 20 years
Deep engagement with OEMs
Our partnership with technology OEMs as carrier, integrator, managed services provider and user makes us a one-stop network solutions provider
Project implementation expertise
We are experienced in large network integration projects with multi-service provider and hybrid cloud environments
Network-agnostic managed services
We offer managed services to all service provider networks through collaborative relationship with other providers
Extensive operations support
We have dedicated a significant number of resources for our field services and customer support
